911 Call Taker: Emergency Communications Specialist

National Public Safety Careers; Clarksburg (WV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers partners with local agencies to recruit 911 Call Takers for Clarksburg, WV. This role involves taking emergency calls, confirming locations, and documenting details for responders.

Applicants typically have a high school diploma and strong listening and typing skills; training and certifications are provided. Shifts may include nights, weekends, and overtime, with benefits available where applicable.

Qualifications

• Employers typically require a high school diploma or equivalent.
• Strong listening and accurate typing skills are important.
• Dispatch experience may or may not be required depending on the vacancy.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training/certification.

Education

High School Diploma or equivalent

Job description

National Public Safety Careers partners with local agencies to recruit 911 Call Takers for Clarksburg, WV. This role involves taking emergency calls, confirming locations, and documenting details for responders.

Applicants typically have a high school diploma and strong listening and typing skills; training and certifications are provided. Shifts may include nights, weekends, and overtime, with benefits available where applicable.