Emergency 911 Call Taker — Fast-Paced Public Safety Role

National Public Safety Careers; Kinnear (WY); On-site; USD 35,000 - 52,000; Full time

Job summary

National Public Safety Careers seeks qualified candidates for 911 Call Taker opportunities in Kinnear, Wyoming. Responsibilities include handling emergency and nonemergency calls, confirming locations, and entering data into dispatch software.

Successful applicants will follow structured procedures, communicate clearly, and use accessibility resources as needed. Applicants typically need a high school diploma or equivalent, with background checks and training to qualify for certifications.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks qualified candidates for 911 Call Taker opportunities in Kinnear, Wyoming. Responsibilities include handling emergency and nonemergency calls, confirming locations, and entering data into dispatch software.

Successful applicants will follow structured procedures, communicate clearly, and use accessibility resources as needed. Applicants typically need a high school diploma or equivalent, with background checks and training to qualify for certifications.