Emergency 911 Call Taker: Fast, Critical Public Safety

Public Safety Dispatch Network; Waverly (KS); On-site; USD 35,000 - 60,000; Full time

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Waverly, KS. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch coordination.

Applicants should have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training and certifications will shape responsibilities and ongoing assessments.

Qualifications

• Strong listening comprehension and accurate typing.
• Clear verbal communication.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening skills

Accurate typing

Verbal communication

Customer service experience

Education

High school diploma

Tools

Call-processing software

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Waverly, KS. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch coordination.

Applicants should have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training and certifications will shape responsibilities and ongoing assessments.