Emergency 911 Call Taker - 24/7 Critical Support & Training

Public Safety Dispatch Network; Wausa (NE); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Training opportunities

Retirement contributions

Zusammenfassung

Public Safety Dispatch Network in Wausa, NE seeks motivated 911 Call Takers to be the first point of contact in emergencies. You will answer calls, confirm incident details, and enter information into dispatch software to help responders act quickly.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow procedures. Training and certifications are provided, with rotating shifts and potential overtime.

Qualifikationen

• Strong listening and comprehension skills are required.
• Excellent typing accuracy and speed.
• Clear verbal communication under pressure.
• Ability to follow structured procedures and protocols.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller details for dispatch.
• Use approved questions to identify urgency and nature of situations.
• Enter accurate information into dispatch software.
• Forward incident details promptly to the appropriate dispatcher function.
• Provide calm guidance to callers within training limits.

Kenntnisse

Active listening

Accurate typing

Verbal communication

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

Public Safety Dispatch Network in Wausa, NE seeks motivated 911 Call Takers to be the first point of contact in emergencies. You will answer calls, confirm incident details, and enter information into dispatch software to help responders act quickly.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow procedures. Training and certifications are provided, with rotating shifts and potential overtime.