EMEA Ads Vendor Lead: Scale Outsourced Sales & Ops

United States Digital Space LLC; United States; Hybrid; USD 105,000 - 151,000; Full time

Job summary

the company is hiring a Vendor Lead to build and scale the outsourced operating model supporting its Ads business across EMEA and globally. You will design governance, performance systems, capacity plans, QA programs, and accountability mechanisms for BPO partners to deliver strong commercial outcomes.

This cross-functional role sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership.

Qualifications

• 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization.

Responsibilities

• Build and scale BPO operating models, governance structures, and performance frameworks for Ads.
• Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality.
• Lead business reviews and executive governance forums with BPO partners and internal stakeholders.
• Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early.
• Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis.
• Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions.
• Create workforce and capacity plans aligned to business demand and growth forecasts.
• Determine which customer segments and sales motions should be handled by BPO partners versus internal teams.
• Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity.

Skills

Vendor operations

Commercial operations

Outsourced sales

Scaled revenue organization

AI/automation interest

Job description

the company is hiring a Vendor Lead to build and scale the outsourced operating model supporting its Ads business across EMEA and globally. You will design governance, performance systems, capacity plans, QA programs, and accountability mechanisms for BPO partners to deliver strong commercial outcomes.

This cross-functional role sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership.