Embassy Suites Cincinnati Rivercenter Covington - Catering & Convention Services Manager OEM

Aimbridge Hospitality; Covington (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Now offering Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Embassy Suites by Hilton Cincinnati RiverCenter in Covington, KY is seeking a Catering & Convention Services Manager to lead catering and convention success, blending creativity, client service and business acumen to deliver exceptional experiences. You will drive F&B sales, service clients/groups, and collaborate with the Director to meet revenue and satisfaction goals.

This overtime-eligible manager role emphasizes event planning, client tours, and community involvement to build lasting

Qualifications

• High school diploma required; convention, event, or catering sales experience preferred.
• Creative thinker with food, beverage, and event knowledge; strong verbal and written communication for negotiation and sales.
• Valid driver’s license for the applicable state; proficient in Microsoft Office.
• Proven ability to work independently, multitask, organize, and present professionally.

Responsibilities

• Crush sales and satisfaction targets; drive revenue and guest delight.
• Lead client tours, build relationships, and drive repeat business.
• Monitor industry trends to identify new opportunities and stay ahead of the curve.
• Plan and execute events with flair, ensuring flawless details and smooth changes.
• Engage in local community events to boost visibility and sales.

Skills

Sales target achievement

Client relations

Event planning

Market awareness

Team leadership

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Join our team as a Catering & Convention Services Manager!

Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills & Responsibilities

• Rock the Revenue: Crush sales and satisfaction targets like a superstar - whether it's meeting planner scores, guest delight, or food and beverage sales, you make it all happen. You're the numbers hero who knows how to turn goals into wins!
• Client Connections: Pick up the phone, lead eye-opening tours, and roll out the red carpet for every client - your charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
• Market Maven: Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
• Event Extraordinaire: Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet orders to last-minute pivots, you deliver flawless experiences every time.
• Community Champ: Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, you're the enthusiastic team player who brings the energy!

Education & Experience

• High school diploma (or equivalent) required; prior convention, event, or catering sales experience preferred.
• Creative thinker with food, beverage, and event knowledge; strong verbal and written communication skills for negotiation and sales.
• Valid driver’s license for the applicable state; proficient in Microsoft Office.
• Proven ability to work independently, multitask, organize, and present professionally.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino. Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions. Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception. We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.