Email Delivery & Infrastructure Lead

ZoomInfo; Vancouver (WA); On-site; USD 78,000 - 122,000; Full time

Job summary

ZoomInfo is seeking an experienced Email Infrastructure Engineer to own and optimize our enterprise email delivery stack. You will manage sending domains, authentication, routing, and vendor integrations while partnering with security and IT to ensure reliable, scalable mail delivery.

You will collaborate with deliverability specialists to monitor performance, troubleshoot failures, and document processes for long-term reliability. This is a hands-on role in a fast-paced environment.

Qualifications

• Bachelor's degree in a technical or related field, or equivalent professional experience.
• 4+ years of hands-on email experience, with ownership of email infrastructure.
• 2+ years experience administering a Google Workspace environment at an administrative level.
• Proven experience with managed DNS, email authentication, SMTP, mail flow, reputation management, bounce handling, and deliverability troubleshooting.
• Ability to explain technical risk clearly, prioritize competing requests, and build reliable documentation and processes.

Responsibilities

• Configure and maintain enterprise email infrastructure, including sending domains, mail routing, relays, IPs, and vendor integrations.
• Own sender authority and authentication controls, managing SPF, DKIM, DMARC, and related sender domain rights, and document and apply standards that future-proof our setup against issues.
• Partner with internal deliverability specialists to monitor delivery and reputation signals, investigate authentication, integration, and routing failures, and lead root cause analysis and remediation.
• Partner with Security, IT, and DevOps to support new mail stream setups, integrations, migrations, and operational controls related to email delivery.
• Collaborate with specialists to improve monitoring, analysis, and reporting of throughput and bounces, applying meaningful classification and building repeatable workflows through automation and sound change management.
• Prioritize incoming email-infrastructure requests, balancing the sending needs of the business with technical risk and long-term reliability.
• Coordinate technical changes across multiple teams, using tools like Jira and Slack to document decisions and keep stakeholders aligned.

Skills

Email infrastructure

Deliverability troubleshooting

Documentation

Technical risk communication

Education

Bachelor's degree or equivalent experience

Tools

Google Workspace Admin

DNS management

SPF/DKIM/DMARC

Job description

ZoomInfo is seeking an experienced Email Infrastructure Engineer to own and optimize our enterprise email delivery stack. You will manage sending domains, authentication, routing, and vendor integrations while partnering with security and IT to ensure reliable, scalable mail delivery.

You will collaborate with deliverability specialists to monitor performance, troubleshoot failures, and document processes for long-term reliability. This is a hands-on role in a fast-paced environment.