On-Site Windows & Doors Service Technician

Renewal by Andersen Metro & Midwest; Plymouth (IN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tools

401K plan with company match

Medical, vision, dental, and life保险

Job summary

Renewal by Andersen Metro & Midwest is seeking a Service Technician to address warranty issues, troubleshoot on-site, and ensure customer satisfaction for window and door systems. The role requires hands-on installation knowledge, strong communication, and basic computer skills while supporting homeowners in Plymouth, IN.

You will replace defective parts, diagnose issues like water infiltration and interlock problems, and work with a team to provide reliable service.

Qualifications

• 3-5 years of experience installing windows and doors.
• Custom window and door installation knowledge.
• Excellent communication skills and customer service experience.
• Good computer skills.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren't working properly.
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Skills

Window/door installation experience

Customer service

Excellent communication skills

Computer skills

Tools

Metal brake

Caulking

Job description

Renewal by Andersen Metro & Midwest is seeking a Service Technician to address warranty issues, troubleshoot on-site, and ensure customer satisfaction for window and door systems. The role requires hands-on installation knowledge, strong communication, and basic computer skills while supporting homeowners in Plymouth, IN.

You will replace defective parts, diagnose issues like water infiltration and interlock problems, and work with a team to provide reliable service.