Elite Service Advisor: Growth, Pay & Benefits

Castle Subaru; Northern (KY); Hybrid; USD 61,000 - 83,000; Full time

Benefits offered by this job

401K with company match

Major medical insurance

Dental insurance

Vision insurance

Voluntary benefits

Life Insurance

Paid Time Off

Employee vehicle purchase discounts

Career advancement

Employee Wellness

Job summary

Castle Automotive in Kentucky is seeking a Service Advisor to manage the service drive from check-in to delivery, ensuring customers receive prompt, professional, and friendly service.

You will answer questions about vehicle concerns, warranties, and repairs and work with the shop to keep technician time efficient, while maintaining high customer satisfaction scores.

This role offers a path for career growth at a busy dealership with strong leadership and a comprehensive benefits package.

Qualifications

• 2+ consecutive years as a Service Advisor/Writer.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record and valid driver’s license.

Responsibilities

• Manage the flow of the service drive from check-in to delivery.
• Answer questions about vehicle concerns, warranties, and repairs.
• Ensure technician time is used efficiently.
• Maintain high customer satisfaction scores.

Skills

Service Advisor

Communication skills

Customer service

Team oriented

Self-motivated

Driver's license

Job description

Castle Automotive in Kentucky is seeking a Service Advisor to manage the service drive from check-in to delivery, ensuring customers receive prompt, professional, and friendly service.

You will answer questions about vehicle concerns, warranties, and repairs and work with the shop to keep technician time efficient, while maintaining high customer satisfaction scores.

This role offers a path for career growth at a busy dealership with strong leadership and a comprehensive benefits package.