Auto Service Advisor - Growth, Benefits & Advancement

Plaza Tire Service; Mayfield (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Co

Job summary

Plaza Tire Service in Mayfield, KY is seeking a Service Advisor to greet customers, assess vehicle needs, and promote services and parts. You will provide quotes, document service history, and manage workflow to keep the shop running smoothly.

The role offers competitive bi-weekly pay with hourly plus commission, and a benefits package including tuition reimbursement, paid time off, holidays, and a 401(k) plan with company match. Opportunities for advancement are available.

Qualifications

• High School Diploma or equivalent.
• Experience in sales, customer service or an automotive related field.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers in a professional manner in person and on the phone.
• Listen to and document customer concerns; inspect vehicle and reference service history.
• Recommend services and clearly communicate additional recommendations from technicians.
• Promote services, parts and accessories with product knowledge.
• Provide accurate quotes including cost and completion time; update customers throughout service.
• Follow procedures when processing payments and explain warranties.
• Conduct post-repair follow-up to ensure customer satisfaction.
• Track returns and warranty parts for customers.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Attention to detail

Documentation

Education

High School Diploma or equivalent

Job description

Plaza Tire Service in Mayfield, KY is seeking a Service Advisor to greet customers, assess vehicle needs, and promote services and parts. You will provide quotes, document service history, and manage workflow to keep the shop running smoothly.

The role offers competitive bi-weekly pay with hourly plus commission, and a benefits package including tuition reimbursement, paid time off, holidays, and a 401(k) plan with company match. Opportunities for advancement are available.