Service Experience Advisor – Guest-Centric Auto Care

Swope Family of Dealerships; Vine Grove Junction (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401K with Company Match

Paid Sick Time

PTO

Holiday Pay

Job summary

Swope Family of Dealerships in Vine Grove Junction, Kentucky, seeks a dedicated Service Advisor to enhance the guest service experience. In this role, you'll greet every guest with a smile, provide maintenance advice, and communicate effectively about vehicle service timelines.

Ideal candidates should possess a High School diploma or GED, be at least 18 years old, and have a valid driver's license. Strong written and communication skills, along with a customer-focused approach, are essential for success in this role.

The position offers a range of benefits including health insurance, paid time off, 401K with company match, and more.

Qualifications

• Must have a valid driver's license.
• Must be 18 years old or older.
• Strong written and communication skills.

Responsibilities

• Greet every guest at their car with a smile.
• Advise guests on the care of their vehicles.
• Communicate with technicians for efficient workflow.
• Resolve guest concerns and questions.

Skills

Customer service skills

Communication skills

Analytical skills

Knowledge of vehicle technologies

Education

High School diploma or GED

Job description

Swope Family of Dealerships in Vine Grove Junction, Kentucky, seeks a dedicated Service Advisor to enhance the guest service experience. In this role, you'll greet every guest with a smile, provide maintenance advice, and communicate effectively about vehicle service timelines.

Ideal candidates should possess a High School diploma or GED, be at least 18 years old, and have a valid driver's license. Strong written and communication skills, along with a customer-focused approach, are essential for success in this role.

The position offers a range of benefits including health insurance, paid time off, 401K with company match, and more.