Elite Scheduling Coordinator - Patient Care Lead

Pinnacle Implants & Periodontics; Longview (TX); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Bonus potential

401k Plan w/Company Match

Health Savings Account (HSA) with HDHP

Medical, Dental, Vision Coverage

Paid Time Off

Career Path Advancement

Descripción de la vacante

Paradigm Oral Health in Longview, TX is seeking a Scheduling Coordinator to join our in-office team. You will provide concierge level customer service to patients and referring offices, greet visitors, and manage appointment scheduling to optimize provider time and patient flow.

The role requires a high school diploma and at least one year of customer service experience; bilingual English/Spanish is a plus.

Formación

• High school diploma or equivalent is required.
• One year of customer service experience required.
• Bilingual in English and Spanish is preferred.

Responsabilidades

• Provide concierge level customer service to patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greet patients and visitors upon arrival with a friendly demeanor.
• Answer the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Conocimientos

Dental terminology

Friendly personality

Basic office skills

Organizational skills

Bilingual in English/Spanish

Educación

High school diploma or equivalent

Descripción del empleo

Paradigm Oral Health in Longview, TX is seeking a Scheduling Coordinator to join our in-office team. You will provide concierge level customer service to patients and referring offices, greet visitors, and manage appointment scheduling to optimize provider time and patient flow.

The role requires a high school diploma and at least one year of customer service experience; bilingual English/Spanish is a plus.