In-Office Scheduling & Patient Care Coordinator

Paradigm Oral Surgery; Longview (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid Time Off

401k with company match

Health Savings Account (HSA)

Medical/Dental/Vision coverage

Life Insurance

Disability insurance

Employee assistance program

BLS/CPR certification

Career path advancement

Discount marketplace

Job summary

Paradigm Oral Health in Longview, TX is seeking a Scheduling Coordinator to provide concierge level service for patients and referring offices. This in-office role requires strong communication, organizational skills, and a friendly professional presence to manage appointments, patient flow, and a neat reception area.

Previous dental office experience is a plus, but not required. The position offers competitive pay, benefits, and career advancement potential within a supportive, high-performing

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Past dental/oral surgery office experience is a plus.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and use of exam rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly professional

Typing & filing

Organizational skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Paradigm Oral Health in Longview, TX is seeking a Scheduling Coordinator to provide concierge level service for patients and referring offices. This in-office role requires strong communication, organizational skills, and a friendly professional presence to manage appointments, patient flow, and a neat reception area.

Previous dental office experience is a plus, but not required. The position offers competitive pay, benefits, and career advancement potential within a supportive, high-performing