Elite Relationship Banker: Digital-First Financial Guidance

U.S. Bank; Charlotte (NC); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital services. You’ll open accounts, handle service requests, and educate clients on self-service tools.

You will collaborate with branch teams to deliver exceptional service, while meeting NMLS requirements and maintaining compliance. This role emphasizes customer relationships and a digital-first mindset.

Qualifications

• High school diploma or equivalent required.
• Preferred bilingual ability in Spanish.
• Strong client relationship and communication skills.
• Experience with sales campaigns and digital products.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Promote digital self-service options and timelines to clients.
• Collaborate with branch team to deliver an optimal client experience.
• Adhere to NMLS registration requirements and background checks.

Skills

Bilingual Spanish

Relationship building

Communication

Sales campaigns

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital services. You’ll open accounts, handle service requests, and educate clients on self-service tools.

You will collaborate with branch teams to deliver exceptional service, while meeting NMLS requirements and maintaining compliance. This role emphasizes customer relationships and a digital-first mindset.