Elite Patient Experience & Concierge Coordinator

Cenegenics New York Inc; Beverly Hills (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% employer-paid employee medical, dental, vision insurance

Paid vacation and holidays

401(k) company match

Education assistance program

Job summary

Cenegenics New York Inc is seeking a Member Experience Coordinator to provide exceptional support to clients while ensuring compliance with healthcare standards. This role involves administrative tasks, managing patient interactions, and maintaining high-quality service in a healthcare environment.

Applicants should have at least 2 years of sales or service experience, a high school diploma or GED, and strong communication and organizational skills. Join us in a role dedicated to enhancing the patient experience.

Qualifications

• 2+ years of client and/or patient facing sales/retail or service industry experience.
• Experience within administrative or operational support roles.
• Ability to maintain strict confidentiality regarding sensitive patient information.

Responsibilities

• Ensure patients have an exceptional 5-star experience.
• Maintain patient information in compliance with HIPAA regulations.
• Assist clients by providing administrative support.

Skills

Communication skills

Collaboration

Customer service

Organizational skills

Attention to detail

Education

High School diploma or GED

Job description

Cenegenics New York Inc is seeking a Member Experience Coordinator to provide exceptional support to clients while ensuring compliance with healthcare standards. This role involves administrative tasks, managing patient interactions, and maintaining high-quality service in a healthcare environment.

Applicants should have at least 2 years of sales or service experience, a high school diploma or GED, and strong communication and organizational skills. Join us in a role dedicated to enhancing the patient experience.