Elite Oral Surgery Scheduling Specialist

Paradigm Oral Surgery; Milford (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401k Plan w/Company Match

Health Savings Account (HSA) with HDHP

Medical, Dental and Vision Coverage

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement to Clinical or

Management positions

Paid Time Off

Job summary

Candidates should have a high school diploma, at least one year of customer service experience, and familiarity with dental terminology. We offer competitive pay, benefits, and a clear career path within a supportive team.

Qualifications

• Understanding of dental terminology.
• Friendly, inviting & professional personality.
• Basic office skills such as typing and filing.
• Good organizational skills.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.

Skills

Dental terminology

Friendly & professional

Organizational skills

Basic office skills

Education

High school diploma or equivalent

1 year customer service

Job description

Candidates should have a high school diploma, at least one year of customer service experience, and familiarity with dental terminology. We offer competitive pay, benefits, and a clear career path within a supportive team.