Concierge Scheduling Specialist – Fast-Paced Oral Surgery

ALTA Oral Facial Surgery & Dental Implants; Pleasanton, Northern (CA, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k with company match

Health Savings Account (HSA)

Job summary

Paradigm Oral Health in Pleasanton, CA is seeking a Scheduling Coordinator to join our elite in-office team. You will manage patient flow, coordinate appointments, and deliver concierge-level service to patients and referring offices.

The role requires a friendly, professional presence, basic office skills, and the ability to thrive in a fast-paced environment while supporting our high-performing team.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience.
• Understanding of dental terminology.

Responsibilities

• Provides concierge level customer service to patients, referring offices, and team members by phone, in person, or electronically.
• Greets patients and visitors with a friendly demeanor on arrival.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction and provider time.
• Prepares daily schedules for each provider and manages patient flow to reduce wait times.
• Maintains reception area and professional relationships with referring offices.
• Maintains HIPAA confidentiality and performs related duties as assigned.

Skills

Dental terminology

Friendly professional presence

Typing and filing

Organizational skills

Education

High school diploma or equivalent

Job description

Paradigm Oral Health in Pleasanton, CA is seeking a Scheduling Coordinator to join our elite in-office team. You will manage patient flow, coordinate appointments, and deliver concierge-level service to patients and referring offices.

The role requires a friendly, professional presence, basic office skills, and the ability to thrive in a fast-paced environment while supporting our high-performing team.