Elite Client Solutions Specialist (Gear Expert)

Colsafety

Town of Texas (WI)

On-site

USD 42,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Vision Insurance
Dental Insurance
HSA Contributions
Add-on Insurance Options
EAP
Paid time off
Volunteer PTO
401k Matching

Job summary

Colsafety's Client Services Specialists are the first point of contact for our global clientele, receiving in-depth training to become a high-impact resource. This role emphasizes swift, accurate service and ongoing professional development.

Based in Coppell, TX, you will handle inbound sales opportunities, manage online orders, and build strong customer relationships while contributing to a culture of excellence.

Qualifications

  • Excellent communication and interpersonal skills.
  • Fluent with technology and able to learn systems quickly.
  • Strong organizational and problem-solving abilities.
  • Able to work autonomously and as part of a team.

Responsibilities

  • Respond to inbound sales opportunities promptly.
  • Manage online orders and provide exceptional service.
  • Develop Gear Expert level knowledge of products and procedures.
  • Participate in ongoing training sessions.
  • Provide customer feedback to improve processes.

Skills

Customer focus
Communication skills
Technical fluency
Teamwork
Problem solving
Decision making

Tools

CRM software
Order management system

Job description

Colsafety's Client Services Specialists are the first point of contact for our global clientele, receiving in-depth training to become a high-impact resource. This role emphasizes swift, accurate service and ongoing professional development.

Based in Coppell, TX, you will handle inbound sales opportunities, manage online orders, and build strong customer relationships while contributing to a culture of excellence.

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