Elite Client Solutions Specialist (Gear Expert)

Colsafety; Town of Texas (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

HSA Contributions

Add-on Insurance Options

EAP

Paid time off

Volunteer PTO

401k Matching

Job summary

Colsafety's Client Services Specialists are the first point of contact for our global clientele, receiving in-depth training to become a high-impact resource. This role emphasizes swift, accurate service and ongoing professional development.

Based in Coppell, TX, you will handle inbound sales opportunities, manage online orders, and build strong customer relationships while contributing to a culture of excellence.

Qualifications

• Excellent communication and interpersonal skills.
• Fluent with technology and able to learn systems quickly.
• Strong organizational and problem-solving abilities.
• Able to work autonomously and as part of a team.

Responsibilities

• Respond to inbound sales opportunities promptly.
• Manage online orders and provide exceptional service.
• Develop Gear Expert level knowledge of products and procedures.
• Participate in ongoing training sessions.
• Provide customer feedback to improve processes.

Skills

Customer focus

Communication skills

Technical fluency

Teamwork

Problem solving

Decision making

Tools

CRM software

Order management system

Job description

Colsafety's Client Services Specialists are the first point of contact for our global clientele, receiving in-depth training to become a high-impact resource. This role emphasizes swift, accurate service and ongoing professional development.

Based in Coppell, TX, you will handle inbound sales opportunities, manage online orders, and build strong customer relationships while contributing to a culture of excellence.