Sales Support & Client Success Specialist

Colsafety; Coppell (TX); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Paid time off (PTO)

Volunteer Paid Time Off

Retirement Options

Job summary

Colsafety is seeking a Sales Support Specialist in Coppell, Texas to assist customers with platform-based ordering and safety program management. You will process orders, communicate with clients, and support ongoing improvements in customer service while identifying growth opportunities and contributing to strategic initiatives.

The role requires strong communication, organizational skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with excellent organizational abilities.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Responsibilities

• Process customer orders through the platform and manage order flow.
• Maintain regular communication with clients to understand and meet their needs.
• Support customers to improve service levels and drive satisfaction.
• Identify opportunities for customer growth and support strategy development.
• Collaborate with cross-functional teams to deliver exceptional client experiences.

Skills

Communication

Interpersonal skills

Detail oriented

Problem solving

Sales support experience

Customer service

Software competency

Job description

Colsafety is seeking a Sales Support Specialist in Coppell, Texas to assist customers with platform-based ordering and safety program management. You will process orders, communicate with clients, and support ongoing improvements in customer service while identifying growth opportunities and contributing to strategic initiatives.

The role requires strong communication, organizational skills, and the ability to thrive in a fast-paced environment.