Elite Butler & Guest Experience Specialist

Saybrook Point Resort & Marina; Saybrook Point (CT); Presencial; USD 23 000 - 32 000; Tempo integral

Resumo da oferta

Saybrook Point Resort & Marina seeks a dedicated Butler/Bell Person to deliver exceptional, discreet service with meticulous attention to detail. This dual-function role supports both Butler and Bell Person duties in a hospitality setting, handling guest arrivals, preferences, and requests with expertise.

Responsibilities include greeting guests, arranging transportation, coordinating with the Butler Coordinator, and ensuring requests are fulfilled promptly.

Qualificações

• Candidate must demonstrate strong guest service orientation.
• Professional discretion and tact are essential in all guest interactions.
• Excellent communication with guests and colleagues is required.

Responsabilidades

• Greet guests warmly and anticipate needs.
• Coordinate with Butler Coordinator and log requests.
• Provide in-room amenities and room service support as requested.
• Maintain discretion and professional demeanor at all times.
• Follow up on guest requests within minutes and ensure satisfaction.

Conhecimentos

Guest service

Discretion

Communication

Attention to detail

Formação académica

High School diploma or GED

Butler certification (preferred)

Descrição da oferta de emprego

Saybrook Point Resort & Marina seeks a dedicated Butler/Bell Person to deliver exceptional, discreet service with meticulous attention to detail. This dual-function role supports both Butler and Bell Person duties in a hospitality setting, handling guest arrivals, preferences, and requests with expertise.

Responsibilities include greeting guests, arranging transportation, coordinating with the Butler Coordinator, and ensuring requests are fulfilled promptly.