Elite Luxury Butler & Guest Experience Lead

Durango Casino & Resort; Henderson (NV); Presencial; USD 45 000 - 75 000; Tempo integral

Resumo da oferta

Durango Casino & Resort in Henderson, NV seeks a professional Butler to serve as the link between luxury guests and the property, delivering exceptional service during their stay and coordinating all requests with discretion and efficiency.

The successful candidate will have experience in a Four or Five Diamond or Luxury resort, strong beverage service knowledge, polished appearance, and the ability to work varied shifts including weekends and holidays.

Qualificações

• Four or Five Diamond or Luxury resort experience required.
• Working knowledge of beverage service.
• Excellent customer service skills.
• Interpersonal skills to interact with all business contacts.
• Professional appearance and demeanor.
• Ability to work varied shifts, including weekends and holidays.

Responsabilidades

• Provide exceptional service to guests during their stay and coordinate all guest requests for special arrangements or services.
• Maintain discretion and protect guest information while remaining organized under pressure.
• Follow directions, make quick decisions, and ensure smooth operation of guest services.

Descrição da oferta de emprego

Durango Casino & Resort in Henderson, NV seeks a professional Butler to serve as the link between luxury guests and the property, delivering exceptional service during their stay and coordinating all requests with discretion and efficiency.

The successful candidate will have experience in a Four or Five Diamond or Luxury resort, strong beverage service knowledge, polished appearance, and the ability to work varied shifts including weekends and holidays.