Service Advisor: Growth, Excellence & Customer Experience

Penske Automotive; Jersey City (NJ); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Fortune 500 company

Best Places to Work

Health care options (medical, dental,视

401k with company match

Training and career growth

Job summary

Hudson Toyota, a Penske Automotive Group dealership, seeks a Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Expected pay for this position is $60,000 - $100,000 annually.

Qualifications

• Genuine commitment to delivering an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments and manage service flow between customers and the service department.
• Review service history and convey maintenance and repair information to customers.
• Provide accurate cost estimates and explain options to customers.
• Act as the liaison to ensure a world-class service experience for owners.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Team player

Job description

Hudson Toyota, a Penske Automotive Group dealership, seeks a Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Expected pay for this position is $60,000 - $100,000 annually.