Elite Automotive Service Advisor | Growth & Benefits

Joe Lunghamer Chevrolet Inc; Huron Heights (MI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k

Paid time off and holidays

Employee vehicle purchase discounts

Employee service and parts discounts

Job summary

Joe Lunghamer Chevrolet Inc in Waterford Twp, MI seeks an experienced, polished Automotive Service Advisor/Consultant to join our team. The ideal candidate will deliver elite communication, patience, and organization to serve both internal and external guests with honesty and duty.

You will be the primary contact between customers and service, explain vehicle issues and repair options, manage appointments and service records, and collaborate with technicians to ensure timely delivery.

Qualifications

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Elite communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• High level of patience and ability to handle challenging customer interactions gracefully.
• Service-oriented mentality with a commitment to honesty and duty.
• Ability to work in a fast-paced team environment.

Responsibilities

• Serve as the primary point of contact between customers and the service department, providing expert advice and support.
• Effectively communicate vehicle issues, service options, and repair recommendations in a clear and professional manner.
• Manage customer appointments, schedules, and service records with high organizational skill.
• Maintain a hospitable and professional environment ensuring excellent customer satisfaction.
• Collaborate with service technicians and management to ensure smooth workflow and timely service delivery.
• Approach all tasks and customer interactions with patience, integrity, and dedication.

Skills

Elite communication

Patience

Organizational skills

Customer service mindset

Job description

Joe Lunghamer Chevrolet Inc in Waterford Twp, MI seeks an experienced, polished Automotive Service Advisor/Consultant to join our team. The ideal candidate will deliver elite communication, patience, and organization to serve both internal and external guests with honesty and duty.

You will be the primary contact between customers and service, explain vehicle issues and repair options, manage appointments and service records, and collaborate with technicians to ensure timely delivery.