Elite Automotive Service Advisor - Customer-Focused

Sunset Automotive Group, Inc.; Venice (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Factory training

Employee discounts

Job summary

Sunset Kia of Venice is seeking an experienced Service Advisor to join our elite team. You will serve as the primary point of contact for service customers, relay vehicle issues to the service team, and help customers make informed decisions about needed repairs and maintenance.

Ideal candidates will have strong communication skills, solid automotive knowledge, and a commitment to outstanding customer service.

Qualifications

• Outstanding customer service and communication skills.
• Solid automotive knowledge; familiarity with dealer software preferred.
• Must have a valid driver's license.

Responsibilities

• Greet customers in the service drive, gather vehicle information and concerns.
• Create repair orders and clearly communicate needs to technicians.
• Explain diagnoses and recommended services to customers; present options and pricing.

Skills

Customer service

Communication skills

Automotive knowledge

Driver's license

Reynolds & Reynolds

x-time

Tools

Reynolds & Reynolds

x-time

Job description

Sunset Kia of Venice is seeking an experienced Service Advisor to join our elite team. You will serve as the primary point of contact for service customers, relay vehicle issues to the service team, and help customers make informed decisions about needed repairs and maintenance.

Ideal candidates will have strong communication skills, solid automotive knowledge, and a commitment to outstanding customer service.