Senior Automotive Service Advisor | High Earnings

Sunset Automotive Group; Venice (FL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Highly competitive pay plans

Medical, Dental, Vision, Life, and Dis

401(k) Retirement Plan

Paid Time Off after 6 months

Company-paid Factory Training

Employee Discounts at Sunset locations

Job summary

Sunset Kia of Venice, part of Sunset Automotive Group, seeks a professional, experienced Service Advisor to join our elite service team in sunny Venice, FL. You will advise automotive service customers, build relationships, and communicate diagnoses and maintenance needs between customers and our technicians.

Responsibilities include creating repair orders, following up during repairs, and selling needed services while upholding our values of honesty and outstanding customer service.

Qualifications

• Service Advisors with Sunset Automotive Group are required to hold to our company values of honesty, integrity, and outstanding customer service.
• Other Service Advisor requirements include:
• Must have outstanding customer service, organizational, and follow-through skills.
• Strong automotive knowledge and experience required. Experience with Reynolds & Reynolds and x-time preferred.
• Successful candidate must have a valid Driver's License

Responsibilities

• As the point of contact for automotive service customers, show outstanding customer service.
• Use active listening to engage and understand the customer's vehicle issues and concerns.
• Create repair order and communicate vehicle needs clearly to service technician.
• Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
• Follow up on vehicles throughout the repair process, keeping customer updated.
• Interact with customers, vendors, and technicians in a professional manner at all times.

Skills

Customer service

Communication skills

Automotive knowledge

Reynolds & Reynolds

x-time

Tools

Reynolds & Reynolds

x-time

Job description

Sunset Kia of Venice, part of Sunset Automotive Group, seeks a professional, experienced Service Advisor to join our elite service team in sunny Venice, FL. You will advise automotive service customers, build relationships, and communicate diagnoses and maintenance needs between customers and our technicians.

Responsibilities include creating repair orders, following up during repairs, and selling needed services while upholding our values of honesty and outstanding customer service.