Elite Auto Service Advisor | Growth, Great Pay & Benefits

Joe Lunghamer Chevrolet Inc; Michigan; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive pay + monthly commission

Health, dental & vision insurance

401(k) plan

Paid time off

Employee vehicle discounts

Family service rates

Job summary

Joe Lunghamer Chevrolet Inc in Waterford Twp, MI is seeking an experienced Service Advisor/Consultant to join our team. The ideal candidate will have elite communication skills, patience, and strong organizational abilities to deliver top‑notch customer service.

You will serve as the primary contact between customers and the service department, explain vehicle issues and recommendations, manage appointments and records, and help ensure timely, courteous service.

Qualifications

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Must be able to work Tuesday-Saturday (Saturday 8:30am-1:30pm).
• Elite communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Patience in handling challenging customer interactions.

Responsibilities

• Serve as the primary point of contact between customers and the service department, providing expert advice and support.
• Effectively communicate vehicle issues, service options, and repair recommendations in a clear and professional manner.
• Manage customer appointments, schedules, and service records with high organizational skill.
• Maintain a hospitable and professional environment ensuring excellent customer satisfaction.
• Collaborate with service technicians and management to ensure smooth workflow and timely service delivery.
• Approach all tasks and customer interactions with patience, integrity, and dedication.

Skills

Elite communication

Patience

Organization

Customer service mindset

Team collaboration

Job description

Joe Lunghamer Chevrolet Inc in Waterford Twp, MI is seeking an experienced Service Advisor/Consultant to join our team. The ideal candidate will have elite communication skills, patience, and strong organizational abilities to deliver top‑notch customer service.

You will serve as the primary contact between customers and the service department, explain vehicle issues and recommendations, manage appointments and records, and help ensure timely, courteous service.