Elite Auto Collision CSR: Standout Customer Care Pro

Doral Elite Collision Center; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Doral Elite Collision Center in Dallas, Texas is looking for a Customer Service Representative (CSR) to provide effective customer service by using knowledge of company products. You will engage with customers to address their questions and concerns, ensuring a positive experience.

Expert communication skills and patience are vital to succeed in this rewarding position, making you the face of the company. Join us to help resolve issues and exceed customer expectations in a dynamic work environment.

Qualifications

• Expert communication and listening skills.
• Previous experience with corporate phone systems or switchboard.
• Ability to think under pressure.

Responsibilities

• Manage and prioritize multiple concerns simultaneously.
• Provide appropriate information on customer order status.
• Work closely with the credit department to resolve disputes.

Skills

Communication skills

Problem-solving skills

Computer experience

Patience

Job description

Doral Elite Collision Center in Dallas, Texas is looking for a Customer Service Representative (CSR) to provide effective customer service by using knowledge of company products. You will engage with customers to address their questions and concerns, ensuring a positive experience.

Expert communication skills and patience are vital to succeed in this rewarding position, making you the face of the company. Join us to help resolve issues and exceed customer expectations in a dynamic work environment.