Eligibility Specialist II: Quality Reviews & Training

Florida; Fort Lauderdale (FL); On-site; USD 33,000 - 41,000; Full time

Job summary

Florida Department of Children and Families in Fort Lauderdale is seeking a professional in the Office of Economic Self-Sufficiency. The ESS II supports the unit by reviewing cases, mentoring staff, and ensuring timely processing within the service delivery model.

The role handles high volume work, prioritizes tasks, and adapts quickly to changing requirements. Background checks and compliance with state policies are required. Salary is $37,035.96 annually for this position.

Qualifications

• Experience reviewing cases and providing feedback to strengthen accuracy.
• Ability to manage high-volume, deadline-driven work.
• Knowledge of public assistance programs preferred.

Responsibilities

• Performs quality management system reviews as assigned.
• Reviews case reading errors and ensures corrections are completed accurately.
• Analyzes data from quality control and provides targeted training.
• Determines eligibility for public assistance within required time frames.
• Maintains case management duties including medical expense tracking and Medicaid file resolution.
• Identifies fraud/overpayment cases and makes referrals.
• Ensures electronic case records are documented thoroughly.

Job description

Florida Department of Children and Families in Fort Lauderdale is seeking a professional in the Office of Economic Self-Sufficiency. The ESS II supports the unit by reviewing cases, mentoring staff, and ensuring timely processing within the service delivery model.

The role handles high volume work, prioritizes tasks, and adapts quickly to changing requirements. Background checks and compliance with state policies are required. Salary is $37,035.96 annually for this position.