Eligibility Quality & Training Specialist II

FDOT; Fort Lauderdale (FL); Sur place; USD 33 000 - 41 000; Plein temps

Résumé du poste

Florida Department of Children and Families in Fort Lauderdale is seeking a professional for the Office of Economic Self-Sufficiency. The ESS II position provides backup to the unit supervisor, handles high-volume case reviews, ensures accuracy, and mentors team members while adapting to changing workloads.

Responsibilities include quality Reviews, training, and timely eligibility determinations. Background checks and drug screening apply per state policy; Veterans' Preference documents may be

Qualifications

• Reviews and analyzes data from quality control and monitors sources.
• Follows procedures to determine eligibility for public assistance benefits.

Responsabilités

• Performs quality management system reviews as assigned.
• Reviews case reading errors and ensures corrections are completed accurately and timely.
• Identifies cases of possible fraud and/or overpayment; makes referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly.

Description du poste

Florida Department of Children and Families in Fort Lauderdale is seeking a professional for the Office of Economic Self-Sufficiency. The ESS II position provides backup to the unit supervisor, handles high-volume case reviews, ensures accuracy, and mentors team members while adapting to changing workloads.

Responsibilities include quality Reviews, training, and timely eligibility determinations. Background checks and drug screening apply per state policy; Veterans' Preference documents may be