Public Assistance Eligibility Specialist I/II

County of Del Norte, CA; Crescent City (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

County of Del Norte, CA is seeking an Eligibility Specialist I/II to determine eligibility for public assistance programs through interactive interviewing and data verification. You will work with multi-program caseloads, learn regulations, and use automated systems to process applications.

Entry-level specialists progress with training toward journey level, handling more complex tasks, referrals, and documentation while maintaining client confidentiality and timeliness.

Qualifications

• Interviews to elicit eligibility information and verify data.
• Explain regulations and applicants' rights and responsibilities.
• Process forms and maintain accurate case records.
• Navigate multiple public assistance programs and complex rules.

Responsibilities

• Perform interactive interviews to determine eligibility for public assistance.
• Analyze financial and eligibility information for initial or continued benefits.
• Identify needs and refer clients to health, social, or employment services.
• Enter and maintain case data in automated systems and ensure timely processing.

Skills

Interactive interviewing

Public assistance programs

Caseload management

Regulatory knowledge

Communication

Tools

Eligibility software

Job description

County of Del Norte, CA is seeking an Eligibility Specialist I/II to determine eligibility for public assistance programs through interactive interviewing and data verification. You will work with multi-program caseloads, learn regulations, and use automated systems to process applications.

Entry-level specialists progress with training toward journey level, handling more complex tasks, referrals, and documentation while maintaining client confidentiality and timeliness.