Impactful Public Benefits Eligibility Specialist I

CalHR; Crescent City (CA); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

CalHR through Del Norte County DHHS is seeking an Eligibility Specialist I (MSS) in Crescent City. The role conducts interactive interviews, analyzes eligibility for multiple programs, and generates referrals while maintaining client confidentiality.

The entry-level position includes supervised learning and progression toward more independent responsibilities as experience grows. The incumbent will handle multi-program caseloads, utilize automated systems, and learn to apply complex regulations

Competenze

• Knowledge of public social services programs and related eligibility rules.
• Ability to conduct interactive interviews to gather eligibility information.
• Experience with case administration and maintaining case records.

Mansioni

• Perform interactive interviews to determine eligibility for public assistance programs.
• Analyze financial and eligibility information for initial or ongoing eligibility.
• Explain regulations and program options to clients and provide referrals as needed.
• Enter and maintain data in automated systems and manage caseload within regulatory timeframes.

Conoscenze

Interactive interviewing

Public assistance knowledge

Customer service

Case workload management

Formazione

Graduation from an accredited four-year college or university

Eligibility Specialist Trainee experience (1 year)

Strumenti

Microsoft Office

Automated case management system

Descrizione del lavoro

CalHR through Del Norte County DHHS is seeking an Eligibility Specialist I (MSS) in Crescent City. The role conducts interactive interviews, analyzes eligibility for multiple programs, and generates referrals while maintaining client confidentiality.

The entry-level position includes supervised learning and progression toward more independent responsibilities as experience grows. The incumbent will handle multi-program caseloads, utilize automated systems, and learn to apply complex regulations