Public Assistance Eligibility Specialist II

Solano County; Fairfield (CA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Benefits package

Job summary

Solano County's Health and Social Services Department is recruiting for an Eligibility Benefits Specialist II in the Employment and Eligibility Services Division. The role applies regulations to determine eligibility across public assistance programs and manages related case records.

Ideal candidates will have CalSAWS experience and strong interviewing skills, with a focus on accuracy and service quality. The position emphasizes independent work, together with teamwork, continuing education, and

Qualifications

• Six months of experience at Eligibility Benefits Specialist I level within the last two years.
• Valid California Driver’s License, Class C, kept current while employed.
• Ability to interpret complex regulations and maintain accurate case records.

Responsibilities

• Determine eligibility for multiple public assistance programs and issue benefits.
• Conduct in-person and virtual interviews and gather sensitive information.
• Manage a diverse caseload with timely, accurate benefit determinations.
• Maintain organized case records and provide clear, respectful guidance.

Skills

Public assistance knowledge

CalSAWS proficiency

Interviewing (in-person & virtual)

Detail-oriented

Tools

CalSAWS system

Job description

Solano County's Health and Social Services Department is recruiting for an Eligibility Benefits Specialist II in the Employment and Eligibility Services Division. The role applies regulations to determine eligibility across public assistance programs and manages related case records.

Ideal candidates will have CalSAWS experience and strong interviewing skills, with a focus on accuracy and service quality. The position emphasizes independent work, together with teamwork, continuing education, and