In-Person Eligibility Specialist II

CalHR; Sutter Creek (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Amador County is seeking an Eligibility Specialist II for an in-person position in the social services department. The role involves interactive interviewing, determining eligibility for multiple public assistance programs, and maintaining detailed case records.

Incumbents work with various program rules, provide referrals to health and employment services, and ensure timely processing of benefits while protecting client confidentiality.

Qualifications

• Interactive interviewing techniques
• Understanding of public assistance programs
• Ability to explain regulations and policies
• Strong data entry and record-keeping
• Ability to communicate with clients clearly and confidentially

Responsibilities

• Conduct interactive interviews to determine eligibility for public assistance programs.
• Analyze financial and other information to assess initial or ongoing eligibility for multiple aid programs.
• Explain regulations and program options to clients and inform them of rights and responsibilities.
• Enter and maintain case records and generate required reports.
• Refer clients to health, social, or employment services as needed.

Job description

Amador County is seeking an Eligibility Specialist II for an in-person position in the social services department. The role involves interactive interviewing, determining eligibility for multiple public assistance programs, and maintaining detailed case records.

Incumbents work with various program rules, provide referrals to health and employment services, and ensure timely processing of benefits while protecting client confidentiality.