Eligibility Specialist I: State Programs & Benefits

State of Arkansas; Ozark (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The State of Arkansas seeks an entry-level Program Eligibility Specialist I to determine client eligibility for state-administered programs. You will review applications, verify income and residency, and maintain case records with strong attention to detail and customer service.

This role requires clear communication and adherence to state and federal regulations. Under general supervision, you will assist applicants, gather documentation, and provide information on program benefits while

Qualifications

• Bachelor's degree or educational equivalent in psychology, sociology, or related field.
• Experience in customer service, administrative support, or case processing may substitute for education requirements.

Responsibilities

• Review applications for state assistance programs.
• Verify income, residency, and household information.
• Maintain and update case records for eligibility decisions.
• Ensure timely processing and follow-up with applicants.
• Assist with renewal processes and documentation collection.
• Explain eligibility requirements and program benefits to applicants.

Skills

Attention to detail

Verbal communication

Written communication

Data entry

Case management

Education

Bachelor's degree in psychology, sociology, or related field

Tools

Case management systems

Job description

The State of Arkansas seeks an entry-level Program Eligibility Specialist I to determine client eligibility for state-administered programs. You will review applications, verify income and residency, and maintain case records with strong attention to detail and customer service.

This role requires clear communication and adherence to state and federal regulations. Under general supervision, you will assist applicants, gather documentation, and provide information on program benefits while