Entry-Level Eligibility Specialist for State Programs

Arkansas Department of Energy & Environment; Bentonville (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

The Arkansas Department of Energy & Environment is seeking an entry-level Program Eligibility Specialist I in Bentonville, AR. You will review applications, verify information, and determine eligibility for state programs, with emphasis on accuracy and timely processing.

This role requires strong attention to detail, good communication, and the ability to manage multiple cases while adhering to state and federal regulations.

Qualifications

• One year of experience in customer service or related field.
• Ability to review applications and verify information accurately.
• Strong organizational and data entry skills.
• Good verbal and written communication abilities.

Responsibilities

• Review and process applications for state assistance programs in compliance with policies.
• Verify applicant information, including income, residency, and household data.
• Maintain accurate case records to support eligibility decisions.
• Ensure timely processing and follow up for required documentation.
• Assist in monitoring ongoing eligibility and renewal processes.
• Explain eligibility requirements and program benefits to applicants.
• Prepare reports and summaries for internal review and audits.

Skills

Customer service

Administrative support

Case processing

Attention to detail

Communication

Education

Bachelor's degree or equivalent

Job description

The Arkansas Department of Energy & Environment is seeking an entry-level Program Eligibility Specialist I in Bentonville, AR. You will review applications, verify information, and determine eligibility for state programs, with emphasis on accuracy and timely processing.

This role requires strong attention to detail, good communication, and the ability to manage multiple cases while adhering to state and federal regulations.