Impactful Eligibility Specialist I - State Programs

State of Arkansas; Marianna (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Department of Human Services in Arkansas seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. This entry-level role requires strong attention to detail, organizational skills, and customer service abilities to ensure timely, accurate determinations.

State of Arkansas offers benefits such as a pension, maternity leave, paid state holidays, and more, supporting employees who serve Arkansans.

Qualifications

• Bachelor's degree or equivalent in psychology, sociology, or related field.
• Strong attention to detail in reviewing applications and data entry.
• Experience in customer service or administrative support is preferred.

Responsibilities

• Review and process applications for state assistance programs in compliance with policies.
• Verify applicant information including income, residency, and household composition.
• Maintain accurate case records to support eligibility decisions and audits.
• Ensure timely processing and follow up with applicants to gather documentation.
• Assist in monitoring ongoing eligibility and renewals for program participants.

Skills

Attention to detail

Organizational skills

Computer keyboarding

Verbal communication

Written communication

Customer service

Education

Bachelor's degree or equivalent in psychology, sociology, or related field

Job description

The Department of Human Services in Arkansas seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. This entry-level role requires strong attention to detail, organizational skills, and customer service abilities to ensure timely, accurate determinations.

State of Arkansas offers benefits such as a pension, maternity leave, paid state holidays, and more, supporting employees who serve Arkansans.