Program Eligibility Specialist I - Social Services Access

State of Arkansas; Salem (VA); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The State of Arkansas Department of Human Services seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs.

This entry‑level role requires attention to detail, strong verbal and written communication, and the ability to handle multiple cases while complying with state and federal rules. Training is provided, in‑state travel may be required, and benefits include a pension and paid holidays.

Qualifications

• Bachelor’s degree or equivalent in psychology, sociology, or related field.
• At least one year of experience in customer service, administrative support, or case processing.
• Strong attention to detail and ability to follow policies.

Responsibilities

• Review and process applications for state assistance programs.
• Verify applicant information including income, residency, and household composition.
• Maintain accurate case records and ensure timely processing.
• Assist clients in completing forms and gathering documentation.
• Educate applicants on available resources and program benefits.
• Ensure adherence to state and federal regulations in eligibility determinations.

Skills

Interpersonal skills

Multi-tasking

Problem solving

Prioritization

Customer service

Education

Bachelor's degree or equivalent

Job description

The State of Arkansas Department of Human Services seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs.

This entry‑level role requires attention to detail, strong verbal and written communication, and the ability to handle multiple cases while complying with state and federal rules. Training is provided, in‑state travel may be required, and benefits include a pension and paid holidays.