Elevator Services Territory Lead – Las Vegas

Otis Worldwide Corporation; Nevada; On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive medical, dental and vis

Paid vacation and holidays

Life insurance and disability

Tuition reimbursement

Job summary

Otis Worldwide Corporation seeks a Manager, Territory Management in Las Vegas, NV to lead on-site elevator service operations, balance safety with performance, and strengthen the customer partnership. You will oversee field teams, manage contracts and invoicing, and coordinate across internal and customer teams to meet service goals.

This role requires 5+ years in the elevator industry with strong account management experience, and a commitment to safety.

Qualifications

• 5+ years of Elevator industry experience with a strong understanding of service, maintenance, account management, or related operations.
• Experience in account management, service sales, or a customer-facing commercial role is strongly preferred.
• Demonstrated ability to lead field teams and work effectively with technicians and operational partners.
• Strong understanding of customer relationships, contracts, billing, and service operations.
• A strong commitment to safety and creating an environment where safe work practices remain a priority.
• Excellent communication, relationship-building, and problem-solving skills.

Responsibilities

• Lead day-to-day elevator service operations while maintaining safety, quality, and customer satisfaction.
• Manage and develop field employees, providing leadership, coaching, training, and operational support.
• Build a strong customer partnership by serving as the primary point of contact for service needs, priorities, projects, and escalations.
• Oversee account responsibilities including maintenance, repairs, modernization and upgrade activities, contracts, billing, and invoicing.
• Coordinate field activities and troubleshoot operational issues to maintain reliable service and efficient execution.
• Partner with customer and internal teams to plan work and ensure contractual commitments are met.

Skills

Elevator industry experience

Account management

Team leadership

Customer relationships

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Otis Worldwide Corporation seeks a Manager, Territory Management in Las Vegas, NV to lead on-site elevator service operations, balance safety with performance, and strengthen the customer partnership. You will oversee field teams, manage contracts and invoicing, and coordinate across internal and customer teams to meet service goals.

This role requires 5+ years in the elevator industry with strong account management experience, and a commitment to safety.