Elevate Connections Director

Elevate Branson; Branson (MO); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

120 hours PTO in your first year

160 hours of PTO after 5 years

200 hours of PTO after 10 years

Monthly Day of Solitude

Flexible work schedule

2-month paid sabbatical every 5 years

Medical insurance with 75% premiums

Dental and vision insurance

Employer-paid life insurance

Job summary

Elevate Branson, based in Branson, MO, seeks an Elevate Connections Director to provide compassionate service to individuals seeking assistance and connect them with available resources. This full-time, exempt role reports to the Chief Operating Officer and supports on-campus programming and data reporting.

The position requires strong communication, Excel proficiency, and the ability to work with diverse communities, including crisis situations and long-term support efforts.

Qualifications

• High School diploma required.
• Knowledge of Microsoft Office, especially Excel.
• Preferred – Minimum of 2 years working in social work or a similar field.
• Preferred – Knowledge of the HMIS.
• Great communication skills.
• Great customer service skills.
• Team player.
• Able to work alongside individuals from all walks of life.

Responsibilities

• Complete intake forms on individuals seeking assistance.
• Enter demographics, case notes and referral information into data collection systems.
• Enter pertinent data into Charity Tracker, HMIS and other software programs as needed.
• Assist Elevate Connections Coordinator in referral calls and client follow-ups.
• Promote on-campus programming with Elevate Branson staff.
• Perform opening and closing duties as needed.
• Manage employees, including annual assessments, training, and other tasks.
• Attend community meetings to grow available resources for those served.
• Create strategic goals and stay accountable to them annually.

Skills

Microsoft Office

Excel

Communication

Customer service

Team player

Education

High School diploma

Tools

Homeless Management Information System (HMIS)

Job description

Our Mission

To elevate our community by empowering our neighbors to reach their full potential.

Our Vision

For every individual to know hope, dignity, and purpose through the love of Jesus.

We are a mission-driven organization focused on real community change—walking alongside individuals and families as they build sustainable, thriving lives.

Why Join Our Team

We believe in caring for our team as well as our community. Our benefits are designed to support rest, growth, and long-term sustainability in your work and life:

• Generous Paid Time Off:
  • 120 hours of PTO in your first year
  • 160 hours of PTO after 5 years
  • 200 hours of PTO after 10 years
• Monthly Day of Solitude (1 paid day each month to rest and recharge)
• Flexible work schedule (some evenings may be required)
• 2-month paid sabbatical every 5 years
• Medical insurance with 75% of premiums covered by the employer
• Dental and vision insurance
• Employer-paid life insurance

Join a team where your work has purpose, your growth is valued, and your impact reaches far beyond the workplace.

Reports to: Chief Operating Officer
Department: Connections

Location: Branson, MO

FLSA Status: Full-Time, Exempt

Purpose: This position provides excellent service to those that may be hurting and hopeless. This person provides hope, love and compassion while exhibiting the skill to come alongside and connect individuals to additional resources. Must have a love for people and be willing to walk through their situation with them.

Primary Responsibilities:

• Complete intake forms on individuals seeking assistance
• Enter demographics, case notes and referral information into data collection system(s)
• Enter pertinent data into Charity Tracker, HMIS and other software programs as needed
• Assists Elevate Connections Coordinator in referral phone calls and client follow-ups
• Works with Elevate Branson staff to promote on campus programming
• Performs related duties as required
• Ability to effectively communicate (strong oral and written communication skills) and work well with a variety different socio-economic and cultural backgrounds.
• Demonstrate ability to problem-solve, analyze data, make good decisions for the organization, attend to details, and prioritize multiple projects at one time.
• Create monthly, quarterly and annual reporting of services provided.
• Process expense reports monthly.
• Manages existing grants and researches other grant opportunities.
• Assist in managing Elevate Branson’s Reward Program.
• Perform opening and closing duties as needed.
• Manage employees, including annual employee assessments, training, and other management tasks as necessary.
• Attend community meetings and network to grow the resources available to the people we serve.
• Create strategic goals annually for the department and regularly stay accountable to keeping those goals.

Minimum Requirements:

• Required - High School diploma
• Required - Knowledge of Microsoft Office, especially Excel
• Preferred – Minimum of 2 years working in social work or a similar field
• Preferred – Knowledge of the Homeless Management Information System
• Great communication skills
• Great customer service skills
• Team player
• Able to work alongside individuals from all walks of life

Working Conditions:

The Elevate Connections Director will work from the Elevate Branson main campus. Must be willing to experience strong, unpleasant odors at times, emotional ups and downs, long days, and emergency crisis situations.

Physical Requirements:

The Elevate Connections Director is primarily a desk job.

NOTICE: This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Elevate Branson, nor does it in any way alter the employment-at-will relationship that exists between employees and Elevate Branson. As a condition of employment, all Elevate Branson employees are expected to perform job duties assigned by Elevate Branson management even when such duties are not included in their job description.