Elevate Connections Director

Taney County Partnership; Branson (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

120 hours PTO first year

160 hours PTO after 5 years

200 hours PTO after 10 years

Monthly Day of Solitude

Flexible work schedule

2-month paid sabbatical every 5 years

Medical insurance with 75% premiums

Dental and vision insurance

Employer-paid life insurance

Job summary

Elevate Branson is seeking an Elevate Connections Director to lead client services on our Branson campus. You will oversee intake, data entry, and referrals, ensuring compassionate support for individuals facing crisis while coordinating with on-campus programs.

The role reports to the Chief Operating Officer, manages staff and a rewards program, and collaborates with community partners to expand resources for those we serve. Full-time, exempt employment with a strong teamwork focus.

Qualifications

• High School diploma required.
• Knowledge of Microsoft Office, especially Excel.
• Preferred – 2 years in social work or a similar field.
• Preferred – Knowledge of the HMIS.
• Strong communication skills.
• Ability to work with diverse backgrounds.

Responsibilities

• Complete intake forms on individuals seeking assistance
• Enter demographics, case notes and referral information into data collection system(s)
• Enter pertinent data into Charity Tracker, HMIS and other software programs as needed
• Assist Elevate Connections Coordinator in referral phone calls and client follow-ups
• Promotes on campus programming with Elevate Branson staff
• Performs related duties as required
• Ability to effectively communicate with diverse backgrounds
• Demonstrate problem-solving, data analysis and prioritization
• Create monthly, quarterly and annual reporting of services provided
• Process expense reports monthly
• Manage existing grants and research other grant opportunities
• Assist in managing Elevate Branson’s Reward Program
• Perform opening and closing duties as needed
• Manage employees, including annual assessments and training
• Attend community meetings and network to grow resources
• Create strategic goals annually for the department

Skills

Strong communication

Customer service

Team player

Diversity & inclusion

Education

High School diploma

Tools

Microsoft Office

Excel

HMIS

Job description

Our Mission

To elevate our community by empowering our neighbors to reach their full potential.

Description

Our Mission

To elevate our community by empowering our neighbors to reach their full potential.

Our Vision

For every individual to know hope, dignity, and purpose through the love of Jesus.

We are a mission-driven organization focused on real community change—walking alongside individuals and families as they build sustainable, thriving lives.

Why Join Our Team

Benefits

We believe in caring for our team as well as our community. Our benefits are designed to support rest, growth, and long-term sustainability in your work and life:

• Generous Paid Time Off:
• 120 hours of PTO in your first year
• 160 hours of PTO after 5 years
• 200 hours of PTO after 10 years
• Monthly Day of Solitude (1 paid day each month to rest and recharge)
• Flexible work schedule (some evenings may be required)
• 2-month paid sabbatical every 5 years
• Medical insurance with 75% of premiums covered by the employer
• Dental and vision insurance
• Employer-paid life insurance

Join a team where your work has purpose, your growth is valued, and your impact reaches far beyond the workplace.

Reports to:

Chief Operating Officer

Department:

Connections

Location:

Branson, MO

FLSA Status:

Full-Time, Exempt

Purpose:

This position provides excellent service to those that may be hurting and hopeless. This person provides hope, love and compassion while exhibiting the skill to come alongside and connect individuals to additional resources. Must have a love for people and be willing to walk through their situation with them.

Primary Responsibilities

• Complete intake forms on individuals seeking assistance
• Enter demographics, case notes and referral information into data collection system(s)
• Enter pertinent data into Charity Tracker, HMIS and other software programs as needed
• Assists Elevate Connections Coordinator in referral phone calls and client follow-ups
• Works with Elevate Branson staff to promote on campus programming
• Performs related duties as required
• Ability to effectively communicate (strong oral and written communication skills) and work well with a variety different socio-economic and cultural backgrounds.
• Demonstrate ability to problem-solve, analyze data, make good decisions for the organization, attend to details, and prioritize multiple projects at one time.
• Create monthly, quarterly and annual reporting of services provided.
• Process expense reports monthly.
• Manages existing grants and researches other grant opportunities.
• Assist in managing Elevate Branson’s Reward Program.
• Perform opening and closing duties as needed
• Manage employees, including annual employee assessments, training, and other management tasks as necessary.
• Attend community meetings and network to grow the resources available to the people we serve.
• Create strategic goals annually for the department and regularly stay accountable to keeping those goals.

Minimum Requirements

• Required - High School diploma
• Required - Knowledge of Microsoft Office, especially Excel
• Preferred – Minimum of 2 years working in social work or a similar field
• Preferred – Knowledge of the Homeless Management Information System
• Great communication skills
• Great customer service skills
• Team player
• Able to work alongside individuals from all walks of life

Working Conditions

The Elevate Connections Director will work from the Elevate Branson main campus. Must be willing to experience strong, unpleasant odors at times, emotional ups and downs, long days, and emergency crisis situations.

Physical Requirements

The Elevate Connections Director is primarily a desk job.

NOTICE: This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Elevate Branson, nor does it in any way alter the employment-at-will relationship that exists between employees and Elevate Branson. As a condition of employment, all Elevate Branson employees are expected to perform job duties assigned by Elevate Branson management even when such duties are not included in their job description.