Electronics Repair Technician — Diagnostics & Customer Support

Best Buy; Madison (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician in Madison, WI to provide technology support and repair services to customers. You’ll perform diagnostics, recommend repairs, and handle customer inquiries both in-person and over the phone.

The ideal candidate will have experience in repairing technology products and a passion for consumer electronics. This full-time position offers a flexible schedule, excellent benefits, and an opportunity to grow within the company.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries and make recommendations.
• Establish consistent rhythms for timely follow-up.
• Partner with team members to maintain documentation of requests and repairs.
• Ensure all repair tasks are completed on time.
• Maintain knowledge through training courses.

Skills

Troubleshooting

Customer service

Multi-tasking

Flexible schedule

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician in Madison, WI to provide technology support and repair services to customers. You’ll perform diagnostics, recommend repairs, and handle customer inquiries both in-person and over the phone.

The ideal candidate will have experience in repairing technology products and a passion for consumer electronics. This full-time position offers a flexible schedule, excellent benefits, and an opportunity to grow within the company.