Electronics Repair Technician - Customer-Focused

Best Buy; Huntersville (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Physical and mental well-being support

Job summary

Best Buy is seeking a Repair Agent responsible for performing high-quality repairs on consumer electronics and appliances. The role emphasizes building relationships with customers and educating them on repairs while ensuring a positive experience.

Candidates should have experience in diagnosing and repairing devices, excel in a fast-paced environment, and be able to lift up to 50 pounds. The company fosters a supportive culture and offers competitive benefits, including discounts and wellness

Qualifications

• 6 months of experience diagnosing and repairing consumer electronics and/or appliances.
• Able to stand and sit for long periods and work in a fast-paced environment.
• Able to lift weight up to 50 pounds with or without accommodation.

Responsibilities

• Drive a positive customer experience by building relationships.
• Diagnose, order, and make installations for product repairs.
• Complete routine functionality and quality testing on all products.

Skills

Customer service

Repair skills

Communication

Problem-solving

Tools

Parts Inventory System

Job description

Best Buy is seeking a Repair Agent responsible for performing high-quality repairs on consumer electronics and appliances. The role emphasizes building relationships with customers and educating them on repairs while ensuring a positive experience.

Candidates should have experience in diagnosing and repairing devices, excel in a fast-paced environment, and be able to lift up to 50 pounds. The company fosters a supportive culture and offers competitive benefits, including discounts and wellness