Electronic Banking Support Specialist

FIRST COMMUNITY BANK (SC); South Carolina; On-site; USD 40,000 - 65,000; Full time

Job summary

First Community Bank (SC) is seeking an Electronic Banking Operations Associate to support daily processing of Wire Transfer, Online Banking, Bill Payment, ACH, and mobile banking for consumer and business customers.

The role includes handling customer requests, ensuring policy compliance, preparing audit documentation, and generating periodic reports. Cross-training in the Electronic Banking Sales Support area is expected.

Qualifications

• High school diploma or equivalent required; 2 years Electronic Banking Operations experience preferred.
• Knowledge of FIS operating systems and procedures.
• Attention to detail and ability to meet deadlines under time constraints.
• Polished written and oral communication skills.

Responsibilities

• Handle daily processing of Electronic Banking functions (Wire/ACH, Online/Mobile Banking, Bill Payment, Remote Deposit Capture, Mobile Deposit Capture).
• Process electronic transaction requests according to bank policy and procedures.
• Communicate issues to First Community Bank personnel or customers as required."
• Work with various departments to assist customers and provide service support.
• Prepare audit documentation and periodic reporting for Wire Transfers, ACH, and Remote Deposit Capture.

Skills

Attention to detail

Customer service

Strong communication

Education

High school diploma or equivalent

Tools

FIS banking systems

PC proficiency

Job description

First Community Bank (SC) is seeking an Electronic Banking Operations Associate to support daily processing of Wire Transfer, Online Banking, Bill Payment, ACH, and mobile banking for consumer and business customers.

The role includes handling customer requests, ensuring policy compliance, preparing audit documentation, and generating periodic reports. Cross-training in the Electronic Banking Sales Support area is expected.