Electronic Banking Services Specialist

First Community Bank; Lexington (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

First Community Bank is seeking a detail-oriented Electronic Banking Operations professional to process wire/ACH, online/mobile banking, bill payment and remote deposit captures for consumers and businesses. You will support multiple departments, prepare audit docs, and generate routine reports to help management monitor activities.

Ideal candidates have a high school diploma and 2 years of electronic banking ops experience, strong communication, and strong computer skills.

Qualifications

• High school diploma or equivalent with 2 years electronic banking operations experience.
• Knowledge of FIS operating systems and procedures.
• Detail-oriented with ability to meet deadlines.
• Strong written and verbal communication skills.
• Proficient computer/software/hardware knowledge.
• Ability to sit at a computer for extended periods.
• Excellent customer service skills.

Responsibilities

• Process electronic banking transactions according to bank policy and procedures.
• Provide customer support for wire/ACH processing, Online/Mobile Banking, Bill Payment, and remote deposit capture.
• Communicate issues with bank personnel or customers as priority dictates.
• Collaborate with departments to support services within the organization.
• Prepare audit documentation as required.
• Complete periodic reporting for wires, ACH, and other systems.
• Cross-train for other Electronic Banking Sales Support positions.
• Other duties as assigned.

Skills

Attention to detail

Deadline management

Customer service

Written communication

Verbal communication

Computer literacy

FIS systems

Education

High school diploma or equivalent

Job description

First Community Bank is seeking a detail-oriented Electronic Banking Operations professional to process wire/ACH, online/mobile banking, bill payment and remote deposit captures for consumers and businesses. You will support multiple departments, prepare audit docs, and generate routine reports to help management monitor activities.

Ideal candidates have a high school diploma and 2 years of electronic banking ops experience, strong communication, and strong computer skills.