Electronic Banking Specialist I — Payments & RDC Expert

Banesco Usa; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Banesco USA in Miami, FL is seeking an Electronic Banking Specialist I to support electronic banking systems, ACH, wire transfers, and Zelle with emphasis on accuracy and regulatory compliance. The role involves cross-training across the department to maintain SLAs and provide high-quality service.

The position requires a bachelor’s degree in business or equivalent and possibly AAP/APRP certification; English/Spanish bilingualism is strongly preferred.

Qualifications

• Bachelor’s degree in business or equivalent work experience (3–5+ years in banking operations preferred).
• AAP (Accredited ACH Professional) or APRP certification is a plus.

Responsibilities

• Serve as the primary escalation point for electronic banking systems and services.
• Process disputes for electronic payments (Debit Card, ACH, Zelle) within regulatory timeframes.
• Manage debit card inquiries/requests, bulk orders, and limit increases.
• Assist in gathering documentation for audits, regulatory exams, and subpoenas.
• Process ACH files, returns, and ACH blocks/filters based on customer requests.
• Handle IAT screening for OFAC compliance and other ACH entries.
• Manage ACH Positive Pay exceptions and initiate returns when needed.
• Onboard Treasury Management services (Wires, RDC, ACH Origination, Positive Pay).
• Perform quality control on new service setups and ensure accuracy of configurations.
• Identify Operational Risk Events and report them when appropriate.
• Participate in UAT for new digital banking features.
• Train internal departments on electronic banking products and workflows.

Skills

Electronic Banking

Treasury Management

Customer service

SLA management

Bilingual English/Spanish

Education

Bachelor’s degree in business or equivalent

AAP/APRP certification a plus

Tools

Jack Henry

Fiserv

SFTP

Job description

Banesco USA in Miami, FL is seeking an Electronic Banking Specialist I to support electronic banking systems, ACH, wire transfers, and Zelle with emphasis on accuracy and regulatory compliance. The role involves cross-training across the department to maintain SLAs and provide high-quality service.

The position requires a bachelor’s degree in business or equivalent and possibly AAP/APRP certification; English/Spanish bilingualism is strongly preferred.