eChannels Systems Specialist - Banking Tech & UX Lead

Banesco Usa

Miami (FL)

On-site

USD 90,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

Paid time off

401k with employer match

Paid parental leave

Life Insurance

Supplemental Insurances

Short-Term & Long-Term Disability

Free parking

On-site Cafeteria

Job summary

Banesco USA in Miami, FL is seeking an experienced eChannels Systems Specialist to manage core Online/Mobile Banking, Treasury Management, and Debit Processing systems to ensure 24/7 availability and reliability.

You will lead end-to-end projects for domestic and multinational initiatives, coordinate upgrades and feature releases, monitor SLAs, and maintain adherence to regulatory requirements affecting digital channels.

Qualifications

Bachelor’s degree in business administration, Finance, Information Technology, or related field.
5+ years of experience in Electronic Banking or Payment Products.
End-to-end banking product implementations experience.
Preferably bilingual English/Spanish.
Advanced proficiency in Microsoft Office; data reporting skills.
Regulatory knowledge: Reg E, NACHA, BSA/AML, PCI-DSS.

Responsibilities

Manage and configure core software for Online/Mobile Banking, Treasury Management, and Debit Processing to ensure 24/7 availability.
Identify business requirements and opportunities for process improvement across eChannel platforms.
Evaluate system functionality and propose architectural/interface changes to enhance customer experience.
Serve as Tier 3 SME for complex eChannel issues escalated by management.
Lead end-to-end project management for domestic and multinational initiatives.
Coordinate system upgrades, new feature releases, and core conversions with minimal client disruption.
Monitor SLAs and ensure regulatory compliance documentation and audits.