Bilingual Client Relationship Specialist – Banking Center

Banesco Usa; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Banesco USA in Miami, FL is seeking a Client Relationship Specialist Floater to support banking center teams, grow deposits, and cross-sell products. You will deliver exceptional customer service, handle transactions, and promote digital banking solutions while adhering to policies and sales processes.

The role requires at least three years in retail banking or cash handling, plus bilingual English/Spanish skills and strong teamwork.

Qualifications

• Education: High school diploma or equivalent experience.
• Minimum three years of experience in retail banking or cash handling.
• Fluent in English and Spanish (spoken, read, write).
• Ability to work well in a team and cross-sell banking products.
• Proficient with Word, Excel, and PowerPoint; strong communication.

Responsibilities

• Acquire, retain, and expand client relationships with superior service.
• Meet or exceed sales goals at the banking center level.
• Pursue new business opportunities through lead generation and cross‑selling.
• Participate in the bank's sales process and refer to products.
• Handle teller duties, cash, deposits, and basic banking transactions.
• Support and collaborate with the Client Relationship Manager and teams.
• Ensure security, complete training, and maintain records.

Skills

Bilingual English/Spanish

Teamwork

Cross-selling

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Banesco USA in Miami, FL is seeking a Client Relationship Specialist Floater to support banking center teams, grow deposits, and cross-sell products. You will deliver exceptional customer service, handle transactions, and promote digital banking solutions while adhering to policies and sales processes.

The role requires at least three years in retail banking or cash handling, plus bilingual English/Spanish skills and strong teamwork.