Electron Microscopy Field Service Engineer – Ireland

ThermoFisher Scientific; United States; Remote; USD 62,000 - 84,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer - Electron Microscopy to join our global team servicing high-tech instruments across Cork, Limerick and Dublin. You will perform on-site installation, upgrades, preventive maintenance and repairs, and travel up to 30% to customer sites primarily in Ireland, with occasional UK/Europe support.

The ideal candidate holds a BEng or MEng in Mechanical or Electronic Engineering, has strong analytical troubleshooting, excellent English

Qualifications

• Requires BEng or MEng in Mechanical or Electronic Engineering or equivalent.
• Excellent verbal and written English communication.
• Analytical troubleshooting and problem-solving abilities.
• Independent, service-minded and highly organized.

Responsibilities

• Perform field service: on-site installation, upgrades, preventive maintenance and repairs.
• Solve hardware/software problems of varying scope and complexity.
• Coordinate work schedule with colleagues, service ops and management.
• Train customers in instrument use for safe and effective operations.
• Provide proactive technical telephone and email support to customers.
• Produce timely service and expense reports.
• Enhance customer experience to ensure satisfaction and loyalty.
• Provide feedback to support teams for documentation updates.

Skills

Analytical troubleshooting

Problem solving

English communication

Hand-eye coordination

Independent/service-minded

Organized/administration

Driving license

Education

BEng or MEng in Mechanical or Electronic Engineering

Tools

Electron microscopes

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer - Electron Microscopy to join our global team servicing high-tech instruments across Cork, Limerick and Dublin. You will perform on-site installation, upgrades, preventive maintenance and repairs, and travel up to 30% to customer sites primarily in Ireland, with occasional UK/Europe support.

The ideal candidate holds a BEng or MEng in Mechanical or Electronic Engineering, has strong analytical troubleshooting, excellent English