Field Service Engineer II - Instrumentation & Support

Remote Worker LTD.

United States

Remote

USD 60,000 - 79,000

Full time

8 days ago
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Benefits offered by this job

Healthcare
Annual bonus / incentive plan
Career development opportunities
Company culture and values

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer II in Northern Ireland to install, maintain, troubleshoot, and repair sophisticated analytical instruments across diverse customer sites. You will provide exceptional technical support and training, while documenting activities and reports.

The role requires travel and strict adherence to safety and quality standards. You will work with customers in research, industry, and healthcare settings, leveraging your electronics and mechanical

Qualifications

  • 2 years of hands‑on technical experience installing, troubleshooting, and repairing complex analytical instruments.
  • Experience documenting service activities and preparing detailed reports.
  • Demonstrated success in meeting customer satisfaction goals.

Responsibilities

  • Install, maintain, troubleshoot, and repair complex analytical instruments.
  • Diagnose electronic and mechanical issues and implement effective solutions.
  • Provide responsive technical support and exceptional service to customers.
  • Train and support customers on the safe and effective operation of equipment.
  • Document service activities and prepare accurate, detailed reports.
  • Read and interpret technical documentation and schematics.
  • Travel up to 50–75% within the assigned territory.
  • Follow applicable safety protocols and quality standards.

Skills

Electronics troubleshooting
Mechanical troubleshooting
Customer service
Communication skills
Problem solving
Independent work

Education

Degree in Electronics/Engineering/Physics/Chemistry
Certifications advantageous

Tools

Microsoft Office
Service management software

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer II in Northern Ireland to install, maintain, troubleshoot, and repair sophisticated analytical instruments across diverse customer sites. You will provide exceptional technical support and training, while documenting activities and reports.

The role requires travel and strict adherence to safety and quality standards. You will work with customers in research, industry, and healthcare settings, leveraging your electronics and mechanical

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