Field Service Engineer – Analytical Equipment & Support

Remote Worker LTD.

United States

Remote

USD 56,000 - 86,000

Full time

14 days+

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Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer to install, maintain, troubleshoot, and repair complex analytical instruments across research, industrial, and healthcare settings in Northern Ireland. You will diagnose issues, provide outstanding customer service, and deliver detailed service reports, while traveling up to 50-75% within the territory.

The role emphasizes safety, quality standards, and the ability to work independently in a dynamic environment with advanced technology.

Qualifications

  • Advanced degree or Bachelor’s degree plus 2 years’ hands-on experience with analytical instruments.
  • Strong electronics and mechanical troubleshooting skills; read and interpret schematics.
  • Excellent written and verbal English; willingness to travel up to 50–75%.
  • Experience with high vacuum systems and high voltage equipment is a plus.
  • Customer-facing role requiring safety and quality adherence.

Responsibilities

  • Install, maintain, troubleshoot, and repair analytical instruments at customer sites.
  • Provide exceptional customer service and detailed service reporting.
  • Interpret technical diagrams and schematics to diagnose issues.
  • Coordinate with customers and internal teams to minimize downtime.
  • Travel within assigned territory up to 50–75% and comply with safety protocols.

Skills

Electronics troubleshooting
Mechanical troubleshooting
Customer service
Communication skills
Technical documentation
Time management
Problem solving
Independent work
Safety compliance

Education

Advanced degree
Bachelor's degree + 2 years experience

Tools

Microsoft Office
Service management software

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer to install, maintain, troubleshoot, and repair complex analytical instruments across research, industrial, and healthcare settings in Northern Ireland. You will diagnose issues, provide outstanding customer service, and deliver detailed service reports, while traveling up to 50-75% within the territory.

The role emphasizes safety, quality standards, and the ability to work independently in a dynamic environment with advanced technology.

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